Terms & Conditions

Last updated: February 1, 2026

1. Agreement to Terms

By accessing or using TrakerAi ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

TrakerAi is an AI-powered sales tracking and compensation management platform designed for insurance professionals. The Service includes features such as sales logging, activity tracking, compensation calculations, AI-generated insights, team management, and analytics.

3. Account Registration

To use the Service, you must:

  • Be at least 18 years of age
  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Maintain the security and confidentiality of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes and in accordance with these Terms
  • Not use the Service in any way that violates applicable laws or regulations
  • Not impersonate or attempt to impersonate TrakerAi, our employees, or other users
  • Not interfere with or disrupt the Service or servers or networks connected to the Service
  • Not introduce viruses, trojans, worms, or other malicious or harmful material
  • Not attempt to gain unauthorized access to any portion of the Service
  • Ensure the accuracy of data you enter into the Service

5. Subscription and Payment

Certain aspects of the Service may be provided for a fee. You agree to pay all fees and charges associated with your subscription. Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). All fees are non-refundable except as required by law or as explicitly stated in these Terms.

We reserve the right to change our subscription plans and fees at any time with reasonable notice. Price changes will not affect your current subscription period but will apply to renewals.

6. Free Trial

We may offer a free trial period for new users. During the trial period, you will have access to the full features of the Service. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. No credit card is required to start a trial.

7. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by TrakerAi and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service or included software without our prior written consent.

You retain all rights to the data you submit to the Service. By submitting data, you grant us a license to use, store, and process your data solely for the purpose of providing the Service to you.

8. AI Features and Accuracy

Our Service includes AI-powered features such as compensation plan generation and performance insights. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and verifying all AI-generated content before relying on it for business decisions. We do not guarantee the accuracy, completeness, or usefulness of AI-generated content.

9. Data Privacy and Security

Your use of the Service is also governed by our Privacy Policy. We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

10. Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee that the Service will be available at all times. The Service may be unavailable during maintenance periods, or due to factors beyond our control. We will not be liable for any loss or damage arising from service interruptions.

11. Limitation of Liability

To the maximum extent permitted by applicable law, TrakerAi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Service.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

13. Indemnification

You agree to defend, indemnify, and hold harmless TrakerAi and its employees, contractors, agents, officers, and directors from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period. You will not receive a refund for the remainder of your current billing period.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TrakerAi is registered, without regard to its conflict of law provisions.

16. Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction where TrakerAi is registered. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

18. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TrakerAi regarding the Service and supersede all prior agreements and understandings.

20. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]